Welcome to Ezerta Oil. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping and billing address.
  • Order Information: Products purchased, payment method, order history.
  • Technical Information: IP address, browser type, device used, pages visited, cookies.
  • Optional Information: Feedback, reviews, or messages sent to our support team.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order or inquiries
  • Improve our products, website, and services
  • Send you promotional emails or newsletters (with your consent)
  • Comply with legal requirements

3. How We Protect Your Information

We use a variety of security measures to ensure the safety of your personal information, including SSL encryption, secure servers, and access restrictions. However, no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third parties who assist us in operating our website, processing payments, or delivering products – and only under strict confidentiality agreements.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, but doing so may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • File a complaint with a data protection authority

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the effective date clearly stated.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Ezerta Oil
Email: [info@ezerta-oil.com]
Phone: [+98 918 664 8876 – +98 918 007 8721]
Address: [Tehran, Enghelab Square, Third Alley]